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CustomersCase studiesHR Management system by Stan Monheim, Autogrill Belux
HR Management system by Stan Monheim, Autogrill Belux
“At the airport, we simply couldn't do without Protime, because of the automation of the data capacity and the accurate monitoring of profitability.”
When you relax with a cup of coffee after checking in at Zaventem Airport, the fast service you receive is not only due to the employees of Autogrill Belux, but also to the HR management system of Protime. “Good monitoring of personnel deployment is of crucial importance to us”, says Stan Monheim, HR Director of Autogrill Belux.
Stan Monheim is a manager of the new generation: communicative, well-spoken, well informed, rational, but also someone with the necessary humour and the ability to put things into perspective. And most importantly: somebody with a wide and clear understanding of human resources. It was this that brought him to Protime in 2003. “We made the switchover on January 1, 2003... on New Year's Day, I was in my offi ce at 3.30, tensely awaiting the fi rst ticks to come in”, he laughs. “I was, at the time, HR manager for Restair at the airport and was responsible for the roll-out of the Protime system.”
Keeping the balls in the air
The nocturnal start is typical of the idiosyncratic work environment that is part and parcel of Zaventem Airport, Stan Monheim emphasises. “We not only work in shifts, but also with many different rosters – 480 to be precise. There's nothing we can do about it: if tomorrow the fi rst fl ight from the airport is half an hour late, all the opening times have to be changed. Then there are also the peaks in the holiday periods, and that makes monitoring working hours crucially important.
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Who?
Autogrill Belux
What?
Autogrill Belux is the result of the merger between the Carestel group (this includes the motorway restaurants and the subsidiary restair) and AC Restaurants. The company operates 63 motorway restaurants, 6 hotels, bars & restaurants at Brussels Airport and catering facilities in train stations and shopping centres. The parent Company, the Autogrill Group, has its offi ces in Milan and is active in 40 countries; it has 52,000 employes. The Protime solution is used at the airporys of Brussels, Hamburg and Stuttgart.
