Blog

Will AI become the “killer bee” in the competitive struggle around CX and EX?

In his previous article Eric Lemage, Protime telemarketer, compared CX and EX (Customer and Employee Experience). Time to check whether artificial intelligence (AI) makes an effective breakthrough in this context.

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Protime contributes to good cause Close The Gap

At Protime we engage in the future of our society. That is why we are reaching out a digital hand to the charity Close the Gap, an organization that is committed to the digital progress of developing countries.

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From Customer Experience to Operating Result

Standing out from the competition by means of a unique product and/or service is no longer a viable solution today. The only solution is to optimise the experience of the customer and the employee throughout their entire life cycle.

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Employee experience, an essential change of paradigm for companies

Although companies today have a tendency to focus more on their external management, they must not forget their internal management. Your employees are your ambassadors, proudly or not....

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Protime awarded as a Best Workplace in Europe

In addition to being able to handle payroll legislation in the most complex EU countries, also our corporate culture proves to stand strongly cross border for the 3rd time in a row!

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HR Trend: Performance Management

Companies with committed and talented employees make the difference. Performance management is an essential tool for organizations to increase employee engagement. Is an annual evaluation meeting still sufficient?

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From a "work pressure" debate to a win-win situation through time registration

On Labor Day, many companies, but even more the employees, reflect on the theme of 'work pressure'. Underneath the demand for structural changes in the workplace lies the problem of excessive workload. But what is excessive workload?

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Protime recognised as one of the first Belgium’s Best Managed Companies

That our corporate culture stands strong is confirmed once again with this new award. Protime, together with 6 other companies, was the first to receive the Belgian Best Managed Company award, a label from Deloitte Private & Econopolis.

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Outsourcing of payroll growing in Europe

The European countries have the most complex payrolls worldwide. Although the US is the clear leader in the outsource level of payroll, Europe is now playing catch-up.

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Why SaaS is the future of software

Protime Saas Future

SaaS is growing exponentially, in 2017, the number of SaaS installations exceeded the number of On-Premise installations (56%/44%) for the first time.

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