Bidvest (Deli XL) is the leading South African owned foodservice distributor. It distributes food products intended for the institutional catering and social catering sectors. Bidvest's second field of activity is to provide a logistics platform for restaurants, including Quick and Pizza Hut, covering all of Belgium and Luxembourg.
The success of Bidvest is primarily due to the simultaneous delivery of dry, fresh, frozen and ultra fresh food products with a single lorry. This explains the expansion of the workforce from 100 to 400 staff members at the Thuin site between 1990 and today. The acquisition of a sister company in Antwerp 4 years ago for the creation of Bidvest Flanders which today employs 80 staff members.
ProTime has been in use as the time and attendance registration system of choice at Bidvest since the 1990s.
In October 2004 the ProTime solution proved to be even more indispensible when Bidvest (Deli XL) relocated from Jumet to Thuin where the company increased the workforce by 80 staff members in two days in order to respond to the arrival of two new major customers.
The time had come to beef up Protime's standard system and to adopt a global, decentralised, adaptable and scalable solution that would be linked to the access control system to restrict the flow of traffic in the warehouses and offices. A complete and efficient solution.
Prior to the 2004 relocation, the Protime standard solution was perfectly suited for the size and scope of the business. All of which radically changed when Bidvest set up a new site with a greater number of staff spread across several shifts. Which meant the HR manager urgently had to be relieved from this duty. This decentralisation allowed each head of department to assume their share of responsibility and to help them with the manpower planning of the teams under their charge.